Privacy notice

Last updated: 13 November 2026

This notice explains how Gianina Vrajitoru, trading as A&G Cleaning Service, 25 Fairhaven, Skelmersdale, WN8 6RQ ("I", "me"), uses your personal details when you get in touch through this website, by WhatsApp, by phone or by email. I am the controller of your data.

What I collect

When you use the form I receive your name, your phone number, your email address if you give it, your postcode, the cleaning you need, the type of home and your message. When you message or call me I see your phone number and anything you send, including photos.

Why I use it

Only to reply to you, to give you a quote, to arrange and carry out the clean, and to keep the records a business has to keep. The legal basis is taking steps at your request before a contract and, once you book, the contract itself.

Who sees it

Only me. The form is delivered by email through a service provider that processes it on my behalf, and the website is hosted by Cloudflare. Your details are not sold and are not used for advertising.

How long it is kept

Requests that don't become a booking are deleted within 12 months. Details of jobs and invoices are kept for 6 years, as UK tax rules require.

Analytics

Google Analytics only loads if you allow it. See the cookie notice.

Your rights

You can ask for a copy of your data, ask for it to be corrected or deleted, or object to how it is used. Write to vrajitoru.gianina@yahoo.com. If you're not happy with the answer you can complain to the Information Commissioner's Office (ico.org.uk).